Is Shenzhen Xinyue Technology reliable? (Discover their company background info)

Okay, let’s talk about Shenzhen Xinyue Technology Co., Ltd. I had a bit of a run-in with them a while back, tried to get something going together. Thought I’d share how that went down, from start to finish.

Getting Started

It all kicked off when I was looking for partners for a small electronics gadget I was tinkering with. Saw their name pop up, seemed like they did related stuff. So, I reached out. Took the initiative, drafted an email, outlined my little project, thought maybe they could handle the casing or some basic assembly.

Got a reply fairly quick, seemed interested. We scheduled a call. I prepped my notes, got my prototype (well, the messy version of it) ready to show over video. The first call was okay, lots of nodding, seemed positive. They said they had the capability, talked about their factory lines. Sounded promising, you know?

The Process – Or Lack Thereof

This is where things started getting fuzzy. They asked for detailed specs. Okay, fair enough. I spent a weekend drawing things up, making lists, trying to be crystal clear. Sent it over. Then… silence. Waited a few days, sent a follow-up email. Nothing.

Finally got a reply a week later, completely vague. Asked questions that I’d already answered in the document. Felt like they hadn’t even read it. Had another call. Different person this time, introduced as the ‘project manager’. Had to explain everything all over again from scratch. Seriously, ground zero.

This became the pattern:

• I send information.
• Wait ages.
• Get a vague reply or questions already answered.
• Talk to someone new who needs the whole story again.

It was like running in circles. I tried to set up regular check-ins, suggested using a shared document for tracking – basic stuff. But it was always met with ‘okay, okay’ and then nothing would happen. They kept saying ‘we’re evaluating’ or ‘discussing internally’. Discussing what? I felt like I was pulling teeth just to get a simple ‘yes’ or ‘no’ on basic design choices.

Things Go Sideways

After maybe a month of this back-and-forth, they suddenly came back with a quote. It was way higher than expected. But the weird part? The specs they quoted didn’t quite match what I sent. It included features I never asked for and missed some key things I needed.

I pointed this out, politely of course. Sent back my original list, highlighted the differences. Their response? Oh, that was just an ‘initial estimate’ and the ‘final version’ would be different. They asked me to pay a deposit based on this wrong quote to ‘secure production capacity’. Red flag right there.

I pushed back, said I needed a correct quote reflecting the actual requirements before paying anything. More silence. Then another call, this time with someone even higher up, I guess. He sounded annoyed, basically said their process was standard, and maybe my project was ‘too small’ for their main focus anyway. Felt like a brush-off after weeks of me chasing them.

Pulling the Plug

That was pretty much it for me. I realised this wasn’t going anywhere productive. It felt totally disorganized. Like the left hand didn’t know what the right hand was doing over there. Maybe it’s just how things are in some of these Shenzhen places, moving fast, lots of chaos, but this felt like pure time-wasting.

So, I drafted one last email. Kept it professional. Said thanks for their time, but based on the communication and the quote issues, I didn’t think we could move forward effectively. Didn’t get a reply. No surprise there.

Looking back, it was a frustrating experience. Wasted a good chunk of time I could have spent actually building my gadget or finding someone else. It’s a lesson learned, though. Sometimes, the initial ‘yes’ doesn’t mean much if the follow-through isn’t there. You gotta watch how people communicate and operate right from the start. If it feels messy and confusing, it probably is.